Everything Your Customers Need, In One Powerful Panel.
Give customers a complete self-service experience to book rides, manage trips, track drivers, make payments, access invoices, receive notifications, and manage their account — from any device.
A Complete Customer Experience Beyond Booking
Browse each part of the Customer Panel below — from the dashboard to payments, support and mobile access.
A Dashboard Built Around Every Customer’s Next Ride
The dashboard gives customers the information they care about most, the moment they sign in.
Personalized To Every Customer
Customers manage their personal information and preferences from their own account.
Complete Control Over Every Booking
Customers manage their entire booking history — from creating a ride to completion or cancellation.
Know When Your Driver Is Getting Close
Live dispatch information appears inside the booking details, once a driver is assigned.
Flexible Payment & Balance Management
Stripe, PayPal, a shareable payment link, and a standalone wallet and loyalty balance.
Professional Invoices, Ready When Needed
Customers can forward invoices to employers or third parties for expense reporting.
Never Miss an Important Update
Browser push, in-app center and email updates — enabled directly from the panel.
Support When Your Customers Need It
A support ticket and message-thread system — not live chat.
More Control Over Account Security
A clean, security-focused area separate from general account settings.
Preferences That Adapt To Every Customer
Preferences are saved per customer account, independent of the public website’s own settings.
A Complete Panel On Every Screen
Designed as a responsive web application — consistent across desktop, tablet and mobile.
One Connected Journey
From booking to completion, account management and support are available at every step.
Customer Panel Questions
Can customers track their driver's live location and ETA?
Yes. The Customer Panel shows live dispatch information, including distance and driver details, so customers can see their ETA in real time.
Can customers download invoices for their trips?
Yes. Every completed trip generates a PDF invoice that customers can access from their trip history in the Customer Panel.
How do customers get support if they have an issue?
Customers can raise a support ticket directly from the Customer Panel, so issues are tracked and handled without relying on phone calls.
Give Your Customers More Than A Booking Form.
Deliver a complete digital customer experience with booking management, payments, trip updates, invoices, notifications, support and account controls — all in one responsive panel.
Also see the Website, Driver Panel, and Admin Panel feature pages.